By focusing on his sociability and likability, he loses sight of all other essential emotional intelligence traits he may be lacking - ones that can make him a stronger, more effective leader.Īfter spending 25 years writing books and fostering research on this topic, I’ve found that emotional intelligence is comprised of four domains. This is a common trap: Tom is defining emotional intelligence too narrowly. He’s a well-liked manager who is kind, respectful, nice to be around and sensitive to the needs of others.Īnd yet, he often wonders, I have all the qualities of emotional intelligence, so why do I still feel stuck in my career? Tom, for example, considers himself an emotionally intelligent person. What most people fail to realize, though, is that mastering emotional intelligence doesn’t come naturally. “The Office”: Steve Carell as Michael Scott (Photo: Chris Haston/NBCU Photo Bank)Ĭompanies today are increasingly looking through the lens of emotional intelligence when hiring, promoting and developing their employees. Years of studies show that the more emotional intelligence someone has, the better their performance.
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